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ONLINE SERVICE
REQUESTS

Status of Service Requests by Problem Group Code

The Citywide Call Center provides a "one stop" service experience for constituents, residents, and visitors in their search for DC government services, numbers, and information. The Center supplies numbers and information, and directs appropriate agencies in fulfilling service requests. The Call Center assigns an ID number to each request, allowing users to track the status of their request. Some of the most frequent types of service requests for the last 3 years are displayed by status. This report is updated weekly.
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Updated on Saturday, July 18, 2009

2009 values represent year-to-date information

ABOUT THE DATA

This report is based on the data on resident requests for service called into the Mayor's Citywide Call Center, including the associated Hansen status reports. 2008 values represent year-to-date information.

DISCLAIMER

The District of Columbia Government does not make any claims as to the completeness, accuracy, timeliness or content of any data contained in this application; and does not make any representation of any kind, including, but not limited to, warranty of the accuracy or fitness for a particular use. The data is subject to change as modifications and updates are complete. It is understood that the information contained in the reports is being used at one's own risk.